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Internal Communication Services

At OutSmart, we specialize in providing comprehensive Internal Communications Services that bridge gaps between teams and layers, enhance transparency, and drive engagement across your entire organization.

OutSmart Internal Communication Services: A Holistic Approach

OutSmart offers end-to-end Internal Communication Services Designed to enhance clarity, drive employee engagement, and foster a more connected workforce. Here’s how we can help:

Internal Communication Consulting

Our Internal Communication Consulting and Strategies services provide expert guidance on addressing specific gaps that you have identified, or optimizing your internal communication processes.

  • Audit of existing communication channels
  • Evaluation of company culture and communication gaps
  • Recommendations for technology and process improvements
  • Multi-channel communication
  • Messaging frameworks for different employee segments
  • Leadership communication strategies

Internal Communication Strategies

A well-structured Internal Communication Strategy ensures consistent messaging and smooth information flow across your organization. We develop custom strategies that resonate with your workforce, ensuring everyone is informed and aligned.

  • Multi-channel communication
  • Messaging frameworks for different employee segments
  • Leadership communication strategies

Employee Communication

Keep your team informed, engaged, and motivated through consistent, targeted Employee Communication. We help you craft messages that resonate with your employees, whether through email newsletters, internal social platforms, or team meetings.

  • Tailored messaging for various departments or levels
  • Real-time communication for urgent updates
  • Employee surveys and feedback loops to improve engagement

Internal Communication Training

  • Workshops on communication best practices
  • Training for crisis and change management communication
  • Customized leadership communication coaching

Internal Communication Audit

  • Analysis of internal communication channels and employee feedback
  • Measurement of communication effectiveness through key performance indicators (KPIs)
  • Benchmarking against industry standards

Crisis Communication

  • Crisis response communication frameworks
  • Crisis communication training for leaders
  • Real-time messaging support during crises

Change Management Communication

  • Structured communication plans for mergers, acquisitions, or restructuring
  • Messaging that supports change readiness and reduces resistance
  • Tools to measure the impact of communication on the change process

Internal Communication Plan

  • Long-term communication planning for sustained engagement
  • Integration with employee engagement initiatives
  • Adaptability for future organizational changes

Employee Engagement

  • Engagement-driven content for internal newsletters and communications
  • Interactive platforms for employee feedback and discussion
  • Strategies to boost morale and reduce turnover through communication

Why Choose OutSmart for Your Internal Communication Needs?

We also specialize in outsourced HR services, business mentoring, and leadership coaching, which uniquely positions us to understand the internal dynamics of an organization. This insight allows us to design and implement highly effective internal communication programs tailored to address specific needs.

Many companies struggle with communication barriers between departments or across functions, leading to inefficiencies and misunderstandings. Our expertise in internal communication helps bridge these gaps, fostering smoother collaboration and a more cohesive workplace environment.

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Examples of our work

OutSmart helped a leading LMS software company build its brand through social media, video and website management services
5/5
Services we provided: Marketing strategy and consulting, Brand and design services
Pioneering EdTech Solutions Company Partnered With OutSmart For Their Brand Growth
5/5
Services we provided: Marketing strategy and consulting, Brand and design services
OutSmart developed a brand-new website for an HR-based company
5/5
Services we provided: Website and digital marketing, Brand and design services
99acres.com Boosts Customer Engagement Using Video Marketing with OutSmart
5/5
Services we provided: Marketing strategy and consulting, Marketing technology, Content management operations, Customer engagement in B2B, Internal communications, Brand and design services
OUTSMART Developed a Corporate Website for a Switch Board Manufacturing Company
5/5
Services we provided: Marketing outsourcing for SMEs, Marketing technology, Website and digital marketing, Brand and design services
OUTSMART Developing Brand for chemical manufacturer
5/5
Services we provided: Marketing technology, Brand and design services

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What clients say

We needed someone to attend to the clients and follow up with them. The way they are handling the job is excellent. I must thank OutSmart helping me grow my business.

We needed someone to attend to the clients and follow up with them. The way they are handling the job is excellent. I must thank OutSmart helping me grow my business.

SME Outsourcing

Owner, SME services company

OutSmart is a professional organization, grasps the requirements with utmost care and develops quality brochure within short time. Your professional, positive style is a winner.

OutSmart is a professional organization, grasps the requirements with utmost care and develops quality brochure within short time. Your professional, positive style is a winner.

Branding

Manager, Strategic Alliances of an aerospace company

I congratulate and thank you and your team for all the good work they have done and co-operation that they have extended to my firm in successfully completing this assignment.

I congratulate and thank you and your team for all the good work they have done and co-operation that they have extended to my firm in successfully completing this assignment.

Strategy

MD, A growing realty company

As the Chief Consultant, I am extremely conscious of referring & using high quality service providers to my clients & myself.

As the Chief Consultant, I am extremely conscious of referring & using high quality service providers to my clients & myself.

SME Outsourcing

Sales leadership coach, Consulting firm

As the Chief Consultant, I am extremely conscious of referring & using high quality service providers to my clients & myself.

As the Chief Consultant, I am extremely conscious of referring & using high quality service providers to my clients & myself.

Branding

Director of a Manufacturing company

Super...excellent!!! Loved all taglines. Kudos to you & your team.

Super...excellent!!! Loved all taglines. Kudos to you & your team.

Content

CEO, Technology and IP Consulting firm

I'm so grateful for everything you've done for us.  It has been a wonderful journey, and not only has the organisation benefited tremendously, but I've personally learnt a lot from both of you. It's sad when you've done your set up...

I'm so grateful for everything you've done for us.  It has been a wonderful journey, and not only has the organisation benefited tremendously, but I've personally learnt a lot from both of you. 

It's sad when you've done your set up and hand holding job so well that the company needs to grow up and move the function in-house. 

Thank you so much for being an integral part of our family, and I know these are friendships that are just getting started. 

We'd be happy to give you any testimonials that would be helpful.

SME Outsourcing

CEO of a training company

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We support companies with tailored strategies driven by experience we gathered over decades and tested on countless projects.

Burjor Kothawalla

AEC Practice

3urjor brings over thirty years of Architectural, Engineering, and construction (AEC) Industry leadership eJperience. He helps AEC firms scale by building internal and processes that drive efficiency and growth. An alumnus of 11M Bangalore, Burjor sg€alises in business strategy, branding, client engagement. and organizational development.

He held senior roles at Venkataramanan Assc&tes and Synefra Infrastructure Limited (Suzlon Group), driving business growth and strategic initiatives. He heads a firm that delivers Revit-based architectural solutions across Overse sectors for clients in the US, Middle East, and India.

Burjods blend of corporate and entrepreneurial experience equips him with unique insights into AEC innovation and excellence.

Venkat Srinivas Seshasai

Technology Practice

Seshasai brings 22 years of IT leadership to drive product strategy and development. An IIT Madras alumnus, he has led the creation Of mission-critical software, including CRM and enterprise mobile platforms, and manages multidisciplinary teams, delivering successful client outcomes.
A former VP at SAP, Sai spearheaded a business rules acquisition and contributed to the HR implementation of SAP SuccessFactors at Myntra. He is a co-author of the book “Developing Mobile Applications Using SAP NetWeaver Mobile” and holds two patent filings- His commitment to detail and process excellence powers delivery efficiency.

Cherian Kuruvila

Manufacturing Practice

With over 40 years of leadership experience, Cherian specialises In mentoring businesses
and leaders to achieve growth, He helps family businesses, SME-S, and
corporate executives scale through strategic mentoring and
Cherian’s career spans CXO roles at Xerox, Bharti Airtel, and Reliance Communications,
where he led large-scale operations and high-impact projects. An accomplished
and writer, he has delivered workshops on leadership, branding, and wellness
while authoring 80+ articles on business and growth strategies.

Lalitha Ravi

CEO

Lalitha Ravi brings over three decades of global experience driving business growth across corporates and SMEs in India, the Middle East, Europe, the US, and Australia. As the CEO of OutSmart Services, a leading B2B marketing agency, she combines her cross-functional expertise with deep marketing insights to deliver solutions tailored to each business’s growth stage.  

Recognised as a LinkedIn Top Voice in B2B Marketing Strategy, Lalitha is an honorary national committee member promoting women’s entrepreneurship and a pivotal contributor to the WICCI Startup Council Karnataka. Her accolades include the prestigious Karnataka Woman Leader award by CMO Asia.  

Lalitha is an alumna of IIM Bangalore and a certified Digital Transformation professional

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